ERP Brazil Microsoft Dynamics NAV, AX, CRM Localized Family
Posted at 9:02 am | Filed Under brazil
When your company plans to outsource its manufacturing operations to such countries as Brazil, the ERP system for the overseas subsidiary is one of the first decisions to make. In this small article we will concentrate on functional side of the Microsoft Dynamics ERPs, such as Microsoft Navision, Microsoft Axapta and Microsoft CRM and we will not touch background technologies (Microsoft .Net vs. EJB/Java discussions)
Localization. It usually has two components: language translation (in the case of Brazil it is Brazilian Portuguese) and sales, purchasing taxes and government regulation/reporting. In the case of Brazil we usually talk about these taxes & regulations: CNAE, CPF, IE, IEST, IM.
Local versus International MRP brand. This is usually the question beyond the functionality of the ERP - you need to decide for yourself if you would like advanced localization features (usually provided by local made ERP - Microsiga or Datasul to name two) or you want more control over your overseas operations from headquarters - this will probably be international ERP brand, one of them we are evaluating here - Microsoft Dynamics family (former name was Microsoft Business Solutions)
Navision/Microsoft Dynamics NAV. Around 2004 Microsoft Business Solutions tried to unify its international ERP offer. As the result, in many countries, including Brazil, East Europe, Russia and others Navision kind of pushed out of the market another MBS ERP - Microsoft Great Plains (currently Microsoft Dynamics GP 9.0 - Brazilian version is not available, however you can get local support from Alba Spectrum). There were multiple reasons, including technical feasibility, they are beyond the scope of this article. Navision is localized and has several years of successful implementation in S
Tags: Corporate ERP, Microsoft Axapta, Microsoft CRM, Microsoft Dynamics AX, Microsoft NavisionBrazil Microsoft CRM Integration Scenarios
Posted at 9:32 am | Filed Under brazil
Microsoft Dynamics CRM 3.0 should be considered as very flexible, programmable and customizable CRM application, really it is a heaven for Microsoft .Net and SQL developers. In this small article we will give you highlights on the integration techniques. Special credits should be given Microsoft SQL Server cross-platform integration options, such as Linked Server.
Scenario. Your company has good-old-days Oracle-based business management system, such as cargo tracking in transportation industry. Now you want your sales people to be moved to MS CRM and from MS CRM you need the lookup screen to shipment tracking
Technique. You create linked server to Oracle database from your MS SQL Server, hosting Microsoft Dynamics CRM. Then you create distributed SQL query and insert it in your MS CRM SDK custom form. You integrate this custom form as MS CRM tab or menu for one of your MS CRM objects: Order, Quote, Invoice
Working Off-line. When your sales people are traveling, they can not have permanent connection to your MS CRM web server. Instead, you use Microsoft CRM Outlook client, where your customization should be incorporated and included into MS CRM Outlook client replication. In MS CRM 3.0 you can expose to Outlook replication virtually any custom MS CRM object/table
MS CRM SDK Programming. MS CRM Software Development Kit is a tool for professional MS CRM developer. You need intermediate or advanced level of .Net C# or VB programming experience, server side plus excellent XML and XML Web services
Heterogeneous Integrations. MS CRM may integrate interfacing pages to such popular in Brazil ERP as Oracle EBusiness
Suite/Financials/Applications, Microsiga, Navision (C/SIDE and MS SQL Server databases), MS Axapta/Dynamics AX, SAP B1 Business One, mySAP/R/3 to name a few.
Andrew Karasev is MS CRM Consultant. Please give us a call: S
Tags: Microsoft CRM, Microsoft Dynamics CRM, MS CRM 3.0